Skip to main content

Privacy

Privacy Policy

Last updated: 14 August 2026. This document explains how IELTS Project handles information for the controlled pilot.

At IELTS Project, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our IELTS practice services during the controlled pilot.

1Information we collect

We collect information that you provide directly to us when you:

  • Register for a guest attempt or account
  • Complete a profile or contact form
  • Submit or take a practice test
  • Communicate with us via email or contact forms

This information may include:

  • Personal identifiers (name, email address, phone number when supplied)
  • Practice answers, notes, recordings, scores, and feedback generated during mock tests
  • Audio recordings of speaking attempts, retained under a documented schedule

We also automatically collect certain information when you visit our website, including:

  • IP address and device information
  • Browser type and version
  • Usage patterns and navigation behaviour
  • Referring websites and session duration

2How we use your information

  • Provide, maintain, and improve the controlled pilot
  • Process practice attempts and provide AI-assisted feedback
  • Track and analyse test performance at the per-attempt level
  • Respond to enquiries and provide candidate support
  • Comply with legal obligations and protect the platform from abuse

3Sharing of your information

We may share your information with:

  • Service providers that operate parts of the platform on our behalf
  • Independent human coaches or reviewers only when a candidate opts in
  • Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

4Data security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5Your rights and choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Restrict or object to certain processing
  • Request a portable copy of your data

To exercise these rights, contact us at the email address below.

6Children’s privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

7Changes to this policy

We may update this Privacy Policy from time to time. We will notify candidates of any material changes by posting the new policy on this page and updating the “Last updated” date.

8Independence from official IELTS testing

IELTS Project is an independent preparation resource. We are not affiliated with, approved by, or endorsed by the official IELTS test owners, and we do not receive or store official IELTS results.

Contact

privacy@ieltsproject.com

IELTS is a registered trademark of its respective owners. IELTS Project is an independent preparation resource and is not affiliated with, approved by, or endorsed by the official IELTS test owners.