Last updated: 14 August 2026. This document explains how IELTS Project handles information for the controlled pilot.
At IELTS Project, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our IELTS practice services during the controlled pilot.
1Information we collect
We collect information that you provide directly to us when you:
Register for a guest attempt or account
Complete a profile or contact form
Submit or take a practice test
Communicate with us via email or contact forms
This information may include:
Personal identifiers (name, email address, phone number when supplied)
Practice answers, notes, recordings, scores, and feedback generated during mock tests
Audio recordings of speaking attempts, retained under a documented schedule
We also automatically collect certain information when you visit our website, including:
IP address and device information
Browser type and version
Usage patterns and navigation behaviour
Referring websites and session duration
2How we use your information
Provide, maintain, and improve the controlled pilot
Process practice attempts and provide AI-assisted feedback
Track and analyse test performance at the per-attempt level
Respond to enquiries and provide candidate support
Comply with legal obligations and protect the platform from abuse
3Sharing of your information
We may share your information with:
Service providers that operate parts of the platform on our behalf
Independent human coaches or reviewers only when a candidate opts in
Legal authorities when required by law or to protect our rights
We do not sell your personal information to third parties for marketing purposes.
4Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5Your rights and choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing
Request a portable copy of your data
To exercise these rights, contact us at the email address below.
6Children’s privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
7Changes to this policy
We may update this Privacy Policy from time to time. We will notify candidates of any material changes by posting the new policy on this page and updating the “Last updated” date.
8Independence from official IELTS testing
IELTS Project is an independent preparation resource. We are not affiliated with, approved by, or endorsed by the official IELTS test owners, and we do not receive or store official IELTS results.
Contact
privacy@ieltsproject.com
IELTS is a registered trademark of its respective owners. IELTS Project is an independent preparation resource and is not affiliated with, approved by, or endorsed by the official IELTS test owners.